What information we collect

The Shire may collect personal information such as your name, contact details, address, date of birth, demographic information, property information, payment details, and any other information needed to provide you with a service or respond to your request. In some cases, we may also collect sensitive information where authorised by law or where you have provided consent.

How we collect your information

We collect personal information directly from you when you interact with the Shire—for example, when you complete a form, contact us, make a payment, lodge an application, or participate in a Shire program. Visual data may be collected at some shire facilities captured by Closed-Circuit Television (CCTV) cameras.

We may also collect information from third parties where permitted under privacy or other legislation, such as for regulatory, compliance, or public safety purposes. 

Why we collect your information

We collect and use personal information to: 

• deliver services and programs 

• process applications, permits, and payments 

• maintain property, rating, and customer records 

• meet our legal and regulatory obligations 

• communicate with you about shire services, events, and initiatives 

• improve our services and operations 

• support community safety, planning, and infrastructure management 

We only collect, use, and share personal information where it is reasonably necessary for our functions or activities, or where required or authorised by law. 

How your information is stored and protected

The Shire takes reasonable steps to protect personal information from loss, unauthorised access, misuse, modification, or disclosure.

Information may be stored in secure electronic systems or physical files, and access is restricted to staff who have been authorised and granted permission.

When we may share your information

The Shire may share personal information with: 

• government agencies, regulators, or law enforcement where authorised or required by law 

• contractors or service providers engaged to deliver services on behalf of the Shire 

• other parties where you have provided consent 

• the public, where required under legislation such as the Local Government Act 1995 (e.g., public registers) 

Any sharing of information is done in line with privacy principles, ensuring it is lawful, necessary, and appropriate. 

Accessing or correcting your information

You have the right to request access to the personal information the Shire holds about you and to request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting the Shire using the details below.

Contact us

If you have questions about how your personal information is collected, used, or shared, or if you wish to make an access or correction request, please contact: 

Shire of Koorda
Phone: (08) 9684 1219 
Email: shire@koorda.wa.gov.au
Website: www.koorda.wa.gov.au